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Topic outline

  • Chapter 1: Patient Registration and Customer Guidance-1

  • Chapter 2: Patient Registration and Customer Guidance-2

  • Chapter 3: A to Z Tips for Preparation for Medical Consultations

  • Chapter 4: Proper Communication and Management Tips - Pharmaceuticals

  • Chapter 5: Managing Disinfectants

  • Chapter 6: Proper Communication and Management Tips - Specimens

  • Chapter 7: Practical Application of Patient Care - Meal Assistance

  • Chapter 8: Practical Application of Patient Care - Communication Support

  • Chapter 9: Practical Application of Patient Care - Toileting Support

  • Chapter 10: Practical Application of Patient Care - Hygiene and Safety Support

  • Chapter 11: Practical Application of Patient Care - Patient Transfer Support 1

  • Chapter 12: Practical Application of Patient Care - Patient Transfer Support 2

  • Chapter 13: Practical Application of Patient Care - Bed Environment Support 1

  • Chapter 14: Practical Application of Patient Care - Bed Environment Support 2

  • Chapter 15: Practical Application of Patient Observation and Situational Reporting-1

  • Chapter 16: Practical Application of Patient Observation and Situational Reporting-2

  • Chapter 17: Document Delivery and Medical Information Gathering for Service Support

  • Chapter 18: Know-how for Establishing Operating Strategies for Medical Institutions-1

  • Chapter 19: Know-how for Establishing Operating Strategies for Medical Institutions-2

  • Chapter 20: Know-how for Human Resource Management in Medical Institutions-1

  • Chapter 21: Know-how for Human Resource Management in Medical Institutions-2

  • Chapter 22: Hospital Facility Management and Environmental Management-1

  • Chapter 23: Hospital Facility Management and Environmental Management-2

  • Chapter 24: Supporting Environmental Hygiene Education in Medical Facilities-1

  • Chapter 25: Supporting Environmental Hygiene Education in Medical Facilities-2

  • Chapter 26: Practical Application of Medical Instrument Management-1

  • Chapter 27: Practical Application of Medical Instrument Management-2

  • Chapter 28: Managing Training for Improving Hospital Services-1

  • Chapter 29: Managing Training for Improving Hospital Services-2

  • Chapter 30: Managing Training for Improving Hospital Services-3