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Topic outline

  • Chapter 1: X vs MZ! Examining the Differences in Thinking

  • Chapter 2: Definition and Importance of Healthcare

  • Chapter 3: Business Communication Evolving in the Era of Industry 4.0

  • Chapter 4: Communication of Emotional Intelligence and Social Intelligence

  • Chapter 5: Follower Theory and Communication Between X and MZ

  • Chapter 6: Cultural Context Theory and Behavioral Theory

  • Chapter 7: Communication Skills to Understand the Hearts of X and MZ - 1

  • Chapter 8: Communication Skills to Understand the Hearts of X and MZ - 2

  • Chapter 9: Communication Skills to Understand the Hearts of X and MZ - 3

  • Chapter 10: How Should We Ask? How Should We Answer?

  • Chapter 11: Communication Between X and MZ! Individual First or Organization First - 1

  • Chapter 12: Communication Between X and MZ! Individual First or Organization First - 2

  • Chapter 13: Communicating Through Reports via Discussions - 1

  • Chapter 14: Communicating Through Reports via Discussions - 2

  • Chapter 15: Communicating Through Reports via Discussions - 3

  • Chapter 16: Decision-Making Skills in Business Through Conversations and Meetings - 1

  • Chapter 17: Decision-Making Skills in Business Through Conversations and Meetings - 2

  • Chapter 18: Message and Report Communication Between X and MZ - 1

  • Chapter 19: Message and Report Communication Between X and MZ - 2

  • Chapter 20: Persuasion and Psychological Types for Connecting X and MZ - 1

  • Chapter 21: Persuasion and Psychological Types for Connecting X and MZ - 2

  • Chapter 22: Persuasion and Psychological Types for Connecting X and MZ - 3

  • Chapter 23: Leadership in Communication Decision-Making and Organizational Change

  • Chapter 24: The Fusion of X and MZ Leadership to Build the Best Team - 1

  • Chapter 25: The Fusion of X and MZ Leadership to Build the Best Team - 2

  • Chapter 26: The Fusion of X and MZ Leadership to Build the Best Team - 3

  • Chapter 27: Action Plan for Resolving Conflicts in Business Communication - 1

  • Chapter 28: Action Plan for Resolving Conflicts in Business Communication - 2

  • Chapter 29: Crisis Management Know-How through X and MZ Leadership - 1

  • Chapter 30: Crisis Management Know-How through X and MZ Leadership - 2